Payment related questions
My payment has failed. But money is deducted from account.
Please dont worry at all in such cases. We understand that this might happen occasionally with the banks.
Just be assured that We are with you and will do our best. Please write to firstname.lastname@example.org and send us the following details
1. Order number and phone number
2. Screenshot of the UPI payment or bank statement with the transaction number
We will get back to you within 48 hours with a resolution
My bank/card is not listed in the payment options
Kindly let us know which option is not available for you. We will try to integrate it as soon as possible.
Meanwhile We request you to use the UPI option for the payments. If you dont use UPI, kindly choose COD
I want to change from COD to prepaid option
Please write to us - email@example.com
Kindly mention the following details :
1. Order number
2. Phone number
There will be a reduction of Rs.50 if you convert COD to prepaid option